Telephone Answering Service

Give your patients and their owners peace of mind with fully trained professional call handling tailored to your practice's needs.

  • Manage all inbound calls to your practice
  • 24/7 customer support and call answering
  • Easy setup and onboarding
  • No setup fees or hidden costs.

Why choose Cymphony’s Call Answering Service?

We work with veterinary practices of all shapes and sizes to make sure they're always on, always available, 24 hours a day, 7 days a week. Our staff take the time to understand your practice, so we're able to offer the kind of service you expect and they're fully trained and experienced to handle a wide range of queries, questions and requests.

More than just call answering...

We don't believe in on-size-fits-all solutions. Every client is different, so we build solutions that are tailored to the way they do business. From the way you answer the phone, to the technical ins and outs of the conversations you have about appointments, prescriptions and procedures, we'll work with you to make sure your service fits you perfectly.

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24/7 Services

We're there whenever you need us to be. You'll get the same great service, no matter the time of day.

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No Contracts

We offer 30-day rolling contracts to give you complete control of your call answering service.

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FREE Call Forwarding

Inclusive with our packages, our team of professional call handlers can screen calls and forward them accordingly.

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Dedicated Account Manager

All packages come with a dedicated account manager to understand the needs of your business and phone answering requirements.

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Online Portal

Easily view messages and manage your team with a personal online portal.

The staff at Cymphony are a vital part of our service. They support us in the most difficult times and in the hours where we have less hands-on deck. Their service is superb, and we could not be happier. We have worked with them for a number of years, and we plan to do so for the foreseeable future.

Sandro

Top level service throughout - wouldn't hesitate to recommend Cymphony as they've been a great help and an asset.

Andrew