The virtual personal assistant service tailored to your business

The virtual personal assistant service tailored to your business

How Cymphony’s virtual assistant service can help your business

Find out more about what Cymphony’s PA service could do for your business.

Ready to use our virtual personal assistant service?

Ready to use our virtual personal assistant service?

A few globally recognised brands already using our virtual PA services

Why choose outsourced personal assistants?

With a virtual personal assistant, you can excel your business by leaving the day-to-day admin to an external company. Offering all sorts of services from answering phones to generating leads over live chat, outsourced customer support keeps you in the loop, but out of the admin.

Interested in outsourcing your PA service with Cymphony?

Cymphony’s virtual PA service benefits

At Cymphony, we pride ourselves on delivering technology, service and personal assistants who are a cut above the rest, to represent your business in the best way possible.

The three-ring rule

We have a three-ring rule at Cymphony, which means our virtual receptionists answer all calls within three rings. 

So, your clients get a swift response. And you get happier, satisfised customers.

A dedicated, expert team

Thanks to a dedicated team of experts, you can tailor your outsourced customer support to your business.

With the same PAs dealing with your clients day after day, you can count on our virtual receptionists to deliver a consistent, 5* service.

Capturing leads

Did you know leads are 70% more likely to convert if contacted within 5 minutes of initial enquiry?

As part of our outsourced customer support, our virtual PAs can respond to web and email leads instantly, increasing the chances of conversion.

Live chat & social media

For businesses who’d like to increase leads via their website or keep visitors onsite for longer, we have our live chat and social media response services.

Handled by our virtual receptionists, we can engage with your customers digitally to help increase leads and solve queries.

No contracts

We don’t deal with contracts, so our clients never feel tied down.

At Cymphony, we offer short 30-day rolling agreements to give you flexibility and full control.

Want to find out more about how our virtual PA service could help your business?

Our quality assurance promise

Our aim is to give your business the tools to become the best version of itself. That’s why we pride ourselves on delivering the highest standards and ensuring every interaction our PAs have with your clients is next to perfect.

Our team of in-house QA professionals keep everything in check. So, you can rest assured that your business’ and clients’ needs are being met.

Lifetime money-back guarantee

If you aren’t pleased with our receptionist services and want to cancel, we offer a lifetime money-back guarantee at Cymphony.

You can cancel at any time with immediate effect, and we’ll refund any unused calls as well as your previous month’s subscription.

Don’t just take our word for it

Mercedes-Benz

Mercedes-Benz

said ...

“The Cymphony overflow service provides accurate measurement of calls taken and works seamlessly as if the team were our very own staff.”

Bennett Griffin

Bennett Griffin

said...

“Cymphony’s professionalism and level of service are second to none. We wouldn’t trust anyone else to take our calls.”

Ready to chat to us?

FAQs

It’s wonderfully straightforward to setup. After an initial chat with your assigned PA we will setup your account, test it and provide you with a divert number and instructions. You can be up and running in a couple of hours depending on the complexity of your requirements.

We don’t publish our prices on the website for one simple reason – Every business is different!

As a ball park figure calls start from as little as £0.70 per minute; however we offer a range of plans and service levels.

Have a chat to one of our friendly team for a bespoke quotation today.

All Cymphony clients have access to a web based client portal. The portal is fast, easy to use and fully responsive across all devices.

Updating availability, viewing messages and account statistics are just a few of the available features of the Cymphony client portal.

No, you will be invoiced on a monthly basis. We require only a month’s notice to cancel your subscription from the date of your next invoice. We also offer a 6 Month Money back guarantee, you can cancel the service with immediate effect if you are at all dissatisfied with the quality of the service.

Unlike other business answering services, Cymphony gives you a dedicated PA. One person to manage your calls that will get to know you, your business and your customers.

We also have the necessary scale and expertise to manage your calls 24/7 365 days a year if required. We actually handle Out of hours calls for several other major call answering service providers- such is the quality of our service.

Many of our clients use the service for holiday cover or just as overflow. We have a range of temporary and low monthly subscription options suitable for sole-traders and Large enterprises alike.

Interested in our other services?

Learn about our Live Chat Service

Try our Telephone Answering Service