We can all acknowledge that the shift to working from home in the last year and a half has been, in many ways, good for business. There’s talk of increased productivity and happier employees, all of which is true. But when it comes to the way our working hours have been affected, are we working from home or living at work?

Gone are the days of leaving the office and completely stepping away from your workload. These days, when there are still things to do after 5pm, it’s all too easy to stay sitting at your laptop to finish them. You don’t need to travel to get dinner, and if there are childcare needs, you’re already at home. Essentially, there’s nothing stopping us from working late into the evening, and very frequently we do.

But when the to-do list is so long that a 24-hour day just isn’t enough, it’s worth considering whether improved time management might help ease the burden. Especially when you’re a small business trying to make savings. Because when the burden always falls on you, a never-ending workday just isn’t a sustainable solution. 

But what are the effects of poor time management?

But why does it really matter if my hours are too long? You might ask. Well, aside from the obvious reason that a positive work/life balance is pivotal to sustaining good mental and physical health, it’s worth remembering that time is money.

If you’re a one-man band, or even a small team, consider how much you would spend on paying someone else to do the extra hours that you do. And then ask yourself why you’re willing to work them for free.

In addition, trying to do too much, or cramming things in at the last minute, can cost your business in other ways. Here are three of the key ways poor time management can affect your business, and our top tips for solving them.

  1. Low quality work

When trying to complete tasks at the last minute, you will almost certainly sacrifice the quality of your work for speed.

Top tip: You can avoid this by leaving yourself enough time at the end of each day to check for any mistakes and make last-minute changes.

  1. Missed deadlines

Ultimately, there’s only so much one person can do, and when you’re trying to do too much, something will always slip.

Top tip: Consider how you can outsource smaller tasks with services like Appointment Booking, Call Answering, Managed Live Chat, and a Virtual PA, so you can focus on more important pursuits.

  1. Poor working relationships

Your poor time management will inevitably impact others negatively, especially your clients.

Top tip: Make a list of your core business priorities, so that when your business is overwhelmed you can always quickly identify the most pressing business needs. One of which should always be client communications.

Time is your most valuable asset, don’t waste it

Clearly then, proper time management is crucial to success regardless of who you are or what you do. Despite this, however, time is rarely regarded as the precious commodity that it is.  And as a result, little is being done in the average workplace to make better use of everyone’s most limited asset.

While a focus on profitability or the strength of your human capital is important, managing your time properly is by far the most important aspect of success in today’s market.

The link between time management and profitability

Considering the average employee is only productive for an average of 2 hrs, 53 mins a day, it’s clear that time spent on the job isn’t always productive, and time spent unproductively is simply not profitable.

This is where good time management can revolutionise your business. By tracking the time you and your employees spend on what, gaining a greater understanding of how long certain things take, and thereby allocating tasks in the most efficient way possible, you can maximise your returns.

Because ultimately, good time management is all about organisation. And probably also means that your employees are happier. They know what they’re supposed to be doing, when it needs to be done by, and can then be left to finish the task in the best way they see fit.

But what about when you don’t have or can’t afford full time employees that you can offload tasks to in order to manage your time more efficiently?

How outsourcing can help

One of the main reasons Cymphony exists as a business is to improve time management for small businesses. Because it’s the small things, like answering the phone, responding to emails, and managing appointments, that actually become the biggest impact on your time. Trying to get your head down and complete a project when the phone rings every five minutes is next to impossible.

Our dedicated services, such as 24/7 Call Answering, Managed Live Chat, Appointment Booking, and a Virtual Personal Assistant, are there to help ease the burden on your time, so you can focus on the important things.

  • For more information on how Cymphony’s range of outsourced customer services can help your business improve its time management, get in touch at enquiries@cymphony.co.uk

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