Of all your business assets, time is the most valuable. So when it isn’t used effectively, it has a real impact on your bottom line. As a business owner, it’s down to you to examine everyone’s time management at work. And if hours are being wasted on laborious administration or continual call handling, outsourcing could be something to consider.

Time management skills are some of the most important for any business owner to master, so we’ve put together a go-to list of helpful techniques. By incorporating these time management strategies into your working days, you and your team will be able to maximise every minute.

6 ways to maximise your business’ time

  1. Free up time taken by the phone

Naturally, your customers are important to your business. But sometimes, handling their queries can be a real drain on your resources. If staff are spending hours dealing with call after call, outsourcing works as an effective time management technique – and it’s here Cymphony can help.

Cymphony’s customer service experts are on-hand 24/7 to answer every call within three rings, and have the time to dedicate to each individual query. This leaves your team free to focus on other essential tasks, making sure you deliver a high quality product or service. 

  1. Pinpoint your peak performance period

Break up a typical working day into three or four individual time slots. Then over the course of a week, assess productivity within each of these slots and rank them from highest to lowest. Understanding these patterns will help you plan tasks and schedules around the peak points, leading to better time management at work.

  1. Consider live chat

In the fastest paced industries, it can be impossible to keep up with countless enquiries – meaning time management strategies are all the more important. If employees are unable to respond in the time they have available, live chat is a valuable alternative to the phone.

When you outsource live chat with Cymphony, our communications specialists are always on-hand to answer questions and provide insight. And as well as giving your customers space to chat, we’ll help your business acquire new leads and conversions by keeping visitors on your site for longer.

  1. Create a schedule to stick to

There’s one thing you need to kick-start the day – and it isn’t a coffee. A to-do list is vital to achieving effective time management at work, so before you log off for the evening, make a list of the most pressing tasks for tomorrow. Your future self will thank you for the preparation, and you’ll set yourself up for a successful start.

  1. Get your own personal assistant

PAs aren’t just for the rich and famous – all business owners and employees can have a little extra help when they need it. Our personal assistants take care of calls and emails, appointment bookings and even customer service, staying on top of every task to keep your business running like clockwork. Delegation is key to developing time management skills, so delegate your essential admin to Cymphony’s virtual PAs.

  1. Banish the distractions

When it comes to personal time management techniques, the best thing every individual can do is put an end to procrastination. Co-workers, WhatsApp messages, emails and the whole of the world wide web are there to steal your time – so close all unessential tabs, turn off the notifications, put your phone out of reach, and leave the calls for lunch. Identify your top two distractions and focus on conquering those first. And if you struggle with the afternoon slump, be sure to stay hydrated, get enough sleep, and eat healthily to help you keep focused.

Ready to master time management with Cymphony?

Time management strategies like the above are vital to helping your business maximise its productivity. And as you can see, outsourcing is an effective tool to help your employees devote their time to the right tasks. So, speak to the team here at Cymphony to learn more about how we can help you with time management at work.

Get in touch today.

Don’t just take our word for it…

We’ve already helped so many businesses put their time to the best use – just read a few of our testimonials.

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