Almost all businesses have added the remote working feather to their cap since the pandemic. So, it makes sense that a lot are now considering moving to remote working permanently and taking on a virtual office.

Bringing expensive rental costs, lengthy contracts, and regular maintenance bills with them, traditional offices are becoming less appealing. And as a lot of businesses have seen positive results in the form of conversions, productivity, and revenue from remote working, the monthly contracts, and zero rental maintenance costs of virtual offices are becoming more appealing.

Sparked an interest? Read on to find out more about virtual offices, along with how to set one up with Cymphony. 

How does a virtual office work?

A virtual office essentially gives businesses a physical address and admin services, without having to pay for a space.

Equipping businesses with remote services like telephone answering, live chat support, and outsourced customer service, brands can enhance their customer experience with the help of expertly trained specialists.

By hiring physical address and telephone number, businesses have a legitimate location to associate their business with. And with some virtual offices, there’s even the option to hire out physical spaces temporarily for more formal client meetings and interviews.

To find out more about our virtual office services, head this way

How do I set up a virtual office with Cymphony?

As the customer service specialists, Cymphony are experts in setting up virtual offices for businesses. We have the professional people and services to enhance communication and customer experiences remotely across all kinds of businesses. As well as high-quality software and tools to improve communication, collaboration, cloud sharing, project management, and team connection.

Every one of our customer service specialists receive specific brand training to deliver customer service that feels like your business, and not just an outsourced company. From familiarising with your FAQs, to learning your business inside out, you can rest assured your customers are in good hands with Cymphony’s virtual office services.

Wondering what outsourced customer services we offer with our virtual offices?

Interested in setting up a virtual office with Cymphony? Get in touch. 

6 benefits to setting up a virtual office

From saving time and money to boosting your business’ image, there are plenty of benefits that come with setting up a virtual office.


Compared to a traditional office, businesses can save on costs with a virtual office thanks to no maintenance or upkeep fees. Ideal for small businesses or start-ups, they invest their money elsewhere.


A lot of virtual offices are available to lease monthly, which gives businesses the luxury of flexibility. Without being tied into any long-term costly contracts, they can simply use a virtual office within busier periods.

Professional image

Providing businesses with a legitimate mailing address, telephone answering, and videoconference services, a virtual office can help boost brand image by adding a level of professionalism and trustworthiness. The perfect way to impress existing clients, as well as prospective.

Expert service

With virtual offices, like Cymphony’s, you can rely on high quality service for both you and your clients. Virtual assistants are expertly trained to deliver friendly, reliable customer service. And specialise in every type of office admin task too.


Without a virtual office, you may well be handling your business’ phone answering and customer service inhouse and using up staff time. By taking your office admin out of your staff’s hands and leaving it to the experts, you can increase productivity and efficiency across your business.

Reliable software

As virtual offices specialise in offering expert service, they’re equipped with expert products. From reliable technology to high-performing software, you can count on a seamless experience for you and your clients.

Ready to set up your virtual office with Cymphony?

Get in touch with us today, and let’s enhance your customer service.

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