Latest updates from Cymphony

Is outsourcing the best option for my business?

Outsourcing is now commonplace within a multitude of industries. But the first traceable incident of outsourcing can be pinpointed to the IT industry, in 1989, when Eastman Kodak struck a deal with IBM. IBM was given the task of designing, building, and managing a data centre on behalf of Kodak.

30 July 2021 Read more
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24/7 Business Hours: How to Operate Around the Clock Without Breaking the Bank (or Your Back!)

The idea of your business being open 24 hours a day, 7 days a week may fill with you dread not only because of the cost that you imagine it to entail, but also because of the additional responsibility it involves. However, there are solutions to both of these challenges and considering them could help you benefit from the huge number of advantages that 24/7 business hours bring.

23 July 2021 Read more
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The Top Ten Challenges Faced by Lettings Companies and How to Solve them

If you’ve ever been into a lettings agency, you will have noticed that they are rather hectic and busy environments. Lettings agencies are not only responsible for advertising and letting rental properties, they also manage those properties once they are tenanted. Letting agents know all too well the many tasks that come along with this, but what are the most challenging aspects of running a lettings agency, and are there any new solutions to consider?

23 July 2021 Read more
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How can a virtual assistant help your business?

Looking to outsource pesky admin work? With Cymphony’s virtual receptionists, you can leave phone call answering, email responding, and social media upkeep to the professionals, and get time back for you and your team. Read on to discover exactly why businesses love Cymphony’s virtual assistant service.

12 July 2021 Read more
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How Live Chat can help your business

With a live 121 chat service on your website, you can increase leads by 300% in just one month, and boost customer satisfaction. Discover the key features of live chat support, and how Cymphony’s expert service can help.

09 July 2021 Read more
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Key features of our live chat services

With a live 121 chat service on your website, you can increase leads by 300% in just one month, and boost customer satisfaction. Discover the key features of live chat support, and how Cymphony’s expert service can help.

04 July 2021 Read more
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Letting Agents: How to Be the Best Without Sacrificing Your Work/Life Balance

Sometimes, working as a letting agent can feel like a 24/7 job. Unfortunately, the multitude of problems associated with the properties you manage don’t follow a 9-5 schedule and emergencies can occur at any time. Similarly, Rightmove and other property advertising platforms are accessible round the clock, meaning that enquiries can be expected at any time of day. So how can you make sure you deliver the best service without sacrificing your free time? Luckily, we have the answer.

02 July 2021 Read more
Read full post - Letting Agents: How to Be the Best Without Sacrificing Your Work/Life Balance