No more missed calls or opportunities
Outsourced Customer Services for clinic & healthcare
Experience Cymphony with a 14-Day Free Trial
That’s why we’re offering a 14-day, no-cost proof of concept trial—a chance to experience our services before committing.
- OUT OF HOURS SUPPORT
- HEALTHCARE SPECIALISTS
- DIARY INTERGRATION
- PERSONALISED SOLUTIONS
What can our outsourced customer services do for you?
Our outsourced customer services are tailored to meet the unique needs of your clinic, providing support when you need it. Allowing you to improve your patient experience and streamline your operations.
At Cymphony, our customer service team is dedicated to serving the needs of clinic owners with expertise and professionalism. We ensure that clients receive superior care, providing business owners with peace of mind knowing their clients are in good hands. This allows you to shift your focus to other essential priorities, confident that your clinic is well-supported.
In short: we have the people, tools, and resources
to bring the best contact centre services to your clients and business.
- Bespoke correspondence
- Speedy call answering times
- 24/7 call answering
- Dedicated expert team on hand
Expert team tailors approaches to your unique business, specialising in various situations. Your customers' and business needs are always prioritised.
Our outsourced contact centre ensures service beyond business hours. Experts available always, no extra cost for your customers.
Swift and stress-free: our outsourced contact centre follows a three-ring rule, ensuring a positive experience for your clients with every call.
Dedicated experts for each outsourced client. Your specific Account Manager ensures a single point of contact with Cymphony's contact center services.
Accessible from anywhere, we book appointments on your online diary during calls, streamlining scheduling for future calls and meetings.
At Cymphony, we believe in flexibility and transparency. We don't lock you into lengthy contracts. Instead, we offer bespoke packages tailored to your needs, with clear and transparent pricing.