Why choose outsourced personal assistants?

With one of our personal assistants, you can grow your business by leaving the day-to-day call answering, emails, appointment booking and customer service to an expertly trained and always available Cymphony PA. Outsourced PAs keeps you in the loop, but out of the admin.

  • Dedicated, expert team on hand
  • Speedy call answer times
  • No contracts, just 30-day agreements
  • Increased lead generation
  • Money-back guarantee

Our quality assurance promise

We'll give your business the tools to become the best version of itself. That’s why we pride ourselves on delivering the highest standards and ensuring every interaction our PAs have with your clients is next to perfect.

Our team of in-house QA professionals keep everything in check. So, you can rest assured that your business’ and clients’ needs are being met.

Lifetime money-back guarantee

If you're not happy with our service, we'll speak to you about where you feel we've let you down and if we're unable to put things right in a two-week period, we'll give you your subscription fee back, plus the value of any unused minutes, chats or hours for the month.

Complete the form on this page to discuss your business requirements and receive a no-obligation quote, or continue below to explore additional features and Frequently Asked Questions.

Cymphony’s virtual PA service benefits

At Cymphony, we pride ourselves on delivering technology, service and personal assistants who are a cut above the rest, to represent your business in the best way possible.

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The three-ring rule

We have a three-ring rule at Cymphony, which means our virtual receptionists answer all calls within three rings.

So, your clients get a swift response. And you get happier, satisfised customers.

Icon Appointment Booking Dedicated, Expert Team

A dedicated, expert team

Thanks to a dedicated team of experts, you can tailor your outsourced customer support to your business.

With the same PAs dealing with your clients day after day, you can count on our virtual receptionists to deliver a consistent, 5-star service.

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Capturing leads

Did you know leads are 70% more likely to convert if contacted within 5 minutes of initial enquiry?

As part of our outsourced customer support, our virtual PAs can respond to web and email leads instantly, increasing the chances of conversion.

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Live chat & social media

For businesses who’d like to increase leads via their website or keep visitors onsite for longer, we have our live chat and social media response services.

Handled by our virtual receptionists, we can engage with your customers digitally to help increase leads and solve queries.

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No contracts

We don’t deal with contracts, so our clients never feel tied down.

At Cymphony, we offer short 30-day rolling agreements to give you flexibility and full control.

Money-back guarantee

You're protected by our lifetime money-back guarantee. If you're not happy with our service and we can't put it right, you'll get your subscription fees, plus the value of any unused minutes, chats or hours for any month in which we've failed to meet our usual high standards.

FAQs

How does it work?

It’s wonderfully straightforward to setup. After an initial chat with your assigned PA we will setup your account, test it and provide you with a divert number and instructions. You can be up and running in a couple of hours depending on the complexity of your requirements.

Do You Have An App?

All Cymphony clients have access to a web based client portal. The portal is fast, easy to use and fully responsive across all devices.

Updating availability, viewing messages and account statistics are just a few of the available features of the Cymphony client portal.

Am I Tied To A Long Contract?

No, you will be invoiced on a monthly basis. We require only a month’s notice to cancel your subscription from the date of your next invoice. We also offer a 6 Month Money back guarantee, you can cancel the service with immediate effect if you are at all dissatisfied with the quality of the service.

What's the difference between Cymphony and other answering services?

Unlike other business answering services, Cymphony gives you a dedicated PA. One person to manage your calls that will get to know you, your business and your customers.

We also have the necessary scale and expertise to manage your calls 24/7 365 days a year if required. We actually handle Out of hours calls for several other major call answering service providers- such is the quality of our service.

What if I just need cover now and then?

Many of our clients use the service for holiday cover or just as overflow. We have a range of temporary and low monthly subscription options suitable for sole-traders and Large enterprises alike.

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