Outsourced Customer Services chopson February 29, 2024
No more missed calls or opportunities

Outsourced Customer Services for Clinic & Healthcare

What can our outsourced customer services do for you?

Our outsourced customer services are tailored to meet the unique needs of your clinic, providing support when you need it. Allowing you to improve your patient experience and streamline your operations.

At Cymphony, our customer service team is dedicated to serving the needs of clinic owners with expertise and professionalism. We ensure that clients receive superior care, providing business owners with peace of mind knowing their clients are in good hands. This allows you to shift your focus to other essential priorities, confident that your clinic is well-supported.

In short: we have the people, tools, and resources
to bring the best contact centre services to your clients and business.
  • Bespoke correspondence
  • Speedy call answering times
  • 24/7 call answering
  • Dedicated expert team on hand
Bespoke Correspondence

Expert team tailors approaches to your unique business, specialising in various situations. Your customers' and business needs are always prioritised.

24/7 availability at no extra cost

Open 24/7, our outsourced contact center ensures service beyond business hours. Experts available always, no extra cost for your customers.

Speedy call answering

Swift and stress-free: our outsourced contact center follows a three-ring rule, ensuring a positive experience for your clients with every call.

Your own dedicated team

Dedicated experts for each outsourced client. Your specific Account Manager ensures a single point of contact with Cymphony's contact center services.

Remote appointment booking

Accessible from anywhere, we book appointments on your online diary during calls, streamlining scheduling for future calls and meetings.

No long contracts

At Cymphony, we believe in flexibility and transparency. We don't lock you into lengthy contracts. Instead, we offer bespoke packages tailored to your needs, with clear and transparent pricing.

We deliver exceptional care with expertise, guaranteeing satisfaction that exceeds your expectations.

REQUEST A CALL BACK
Get in touch with our friendly team and
let's see if we're a great fit for each other

    We are committed to protecting your privacy. We will never collect information about you without your explicit consent.

    Read our Privacy Policy here.