24/7 Call Answering chopson February 29, 2024
No more missed calls or opportunities

24/7 Telephone Answering Service for Healthcare & Clinics

What can our healthcare call answering service do for you?

From aesthetics to dental clinics to alternative therapy, your patients will receive professional support from real people who truly care. 

By outsourcing your clinic call handling services, you can leave client communications to experts who have the time, resources, and training to handle conversations and queries effortlessly.

You’ll never miss a call again, with our out of hours clinic answering service – no more messages voicemail missed opportunities
  • Tailored voices for your brand
  • Speedy call answering times
  • 24/7 call answering
  • Dedicated expert team on hand
Telephone Answering
by real people

At Cymphony, it's our people that set us apart in providing fantastic telephone answering services for clinics and healthcare facilities. Our staff are seasoned experts,  extensively trained and experienced to handle your patients' enquiries with care and empathy. Allowing you to focus on what you do best: delivering the best care possible!

The three-ring rule

Three-ring rule: Our agents answer calls promptly, ensuring swift, efficient responses for your patients, creating satisfied customers.

24/7 call answering

24/7 call handling for your clinic—our team is ready, providing assistance regardless of your working hours.

Real, UK based people

Rely on our UK team, not bots or overseas centres. Service so great, your patients won't realise it's an answering service.

Dedicated Account Manager

We not only delight customers but also support you. Your dedicated Account Manager is your go-to for any questions or assistance.

Appointment booking

Our agents access your online diary remotely, enabling instant phone appointments, adding convenience to your scheduling process.

Tailored Service

We recognise every clinic is unique! Our personalised approach ensures we understand your business, tailoring our service just for you.

Choose Cymphony for your clinic call handling and ensure a healthier communications experience.

FAQs

It’s wonderfully straightforward to set up. After an initial chat, we will set up your account, test it and provide you with a divert number and instructions. You can be up and running in a matter of hours depending on the complexity of your requirements.

We don’t publish our prices on the website for one simple reason – Every business is different!
Have a chat with one of our friendly team for a bespoke quotation today.

All Cymphony clients have access to a web based client portal. The portal is fast, easy to use and fully responsive across all devices.
Updating availability, viewing messages and account statistics are just a few of the available features of the Cymphony client portal.

No, you will be invoiced on a monthly basis and we require only a month’s notice to cancel your subscription from the date of your next invoice. We also offer a 6 Month Money back guarantee, you can cancel the service with immediate effect if you are at all dissatisfied with the quality of the service.

Unlike other business answering services, Cymphony gives you an Account Manager and a dedicated service team that will get to know you, your business and your customers.
We also have the necessary scale and expertise to manage your calls 24/7, 365 days a year if required. We actually handle out of hours calls for several other major call answering service providers- such is the quality of our service.

Many of our clients use the service for holiday cover or just as overflow. We have a range of temporary and low monthly subscription options suitable for sole-traders and large enterprises alike.

If you’re not happy with our service, we’ll speak to you about where you feel we’ve let you down and if we’re unable to put things right in a two-week period, we’ll give you your subscription fee back, plus the value of any unused minutes, chats or hours for the month.

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Get in touch with our friendly team and
let's see if we're a great fit for each other

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