How Cymphony’s phone answering service can help your business

Missed sales opportunities costing you money? Unable to support your customers how you'd like to? Or maybe you don't have the time to spend on the recruitment, training and systems you need to help your business to grow.

By outsourcing call handling services, you can leave client communications to experts who have the time, resources, and training to handle conversations and queries effortlessly.

You'll never miss a call again, with our out of hours answering service - no more messages, no more voicemail and no more missed opportunities. 

  • Tailored voices for your brand
  • Speedy call answering times
  • 24/7 call answering
  • Dedicated expert team on hand
  • No contracts, no tie-ins, just 30 day agreements
  • Money-back guarantee

Try reading our insight feature: What to Look for when Choosing a Telephone Answering Service for Your Business to help you decide.

Or don't just take our word for it. Read what our clients say about us and how we’ve helped their business.

Complete the form on this page to discuss your business requirements and receive a no-obligation quote, or continue below to explore additional features and Frequently Asked Questions.

What makes Cymphony’s call handling service so good?

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The three-ring rule

Our three-ring rule means our agents answer every call within three rings.

Your clients get a swift, efficient response. And you get happier, satisfied customers.

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24/7 call answering

Our call handling services are available 24 hours a day, 7 days a week.

So, no matter your business’ working hours, we have the people, resources, and time to help.

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No contracts

We don’t deal with contracts, so our clients never feel tied down.

At Cymphony, we offer short 30-day rolling agreements to give you flexibility and full control.

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Appointment booking

Our service agents can access your online diary from anywhere, allowing them to book appointments right there and then over the phone.

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Dedicated Account Manager

As well as satisfying your customers, we have a team of experts on hand to help you too.

Your Account Manager will be your single point of contact to help with any questions you might have.

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Money-back guarantee

You're protected by our lifetime money-back guarantee. If you're not happy with our service and we can't put it right, you'll get your money back for any month in which we've failed to meet our usual high standards.

Telephone Answering Service FAQ’s

How Does The Telephone Answering Service Work?

It’s wonderfully straightforward to set up. After an initial chat, we will set up your account, test it and provide you with a divert number and instructions. You can be up and running in a matter of hours depending on the complexity of your requirements.

How Much Does The Answering Service Cost?

We don’t publish our prices on the website for one simple reason – Every business is different!

Have a chat with one of our friendly team for a bespoke quotation today.

Do You Have An App?

All Cymphony clients have access to a web based client portal. The portal is fast, easy to use and fully responsive across all devices.

Updating availability, viewing messages and account statistics are just a few of the available features of the Cymphony client portal.

Am I Tied into a Long Contract?

No, you will be invoiced on a monthly basis and we require only a month’s notice to cancel your subscription from the date of your next invoice. We also offer a 6 Month Money back guarantee, you can cancel the service with immediate effect if you are at all dissatisfied with the quality of the service.

What Sets Cymphony Apart From Other Answering Services?

Unlike other business answering services, Cymphony gives you an Account Manager and a dedicated service team that will get to know you, your business and your customers.

We also have the necessary scale and expertise to manage your calls 24/7, 365 days a year if required. We actually handle out of hours calls for several other major call answering service providers- such is the quality of our service.

What If I Just Need Cover Now And Then?

Many of our clients use the service for holiday cover or just as overflow. We have a range of temporary and low monthly subscription options suitable for sole-traders and large enterprises alike.

How does the money-back guarantee work?

If you're not happy with our service, we'll speak to you about where you feel we've let you down and if we're unable to put things right in a two-week period, we'll give you your subscription fee back, plus the value of any unused minutes, chats or hours for the month.

What our valued customers say about our telephone answering service

Contact Cymphony for help with your business

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