Triple Your website leads
You’re spending a small fortune driving traffic to your website, but most of those visitors leave without a trace. Sounds familiar right? You’re not alone. On average just 2% of visitors convert to a lead or sale. Cymphony chat clients boast conversion rates at least 3 times the average for their industries.
If you’re serious about lead generation and improving the ROI of your marketing, speak to us today about a free 30 day trial.
How it works
Getting started couldn’t be easier. We send you a small piece of code to add to your website. Don’t worry, you don’t need a programming degree, it’s a simple 2-minute copy and paste job. From this point, visitors to your website will have the option to start a chat, or your Cymphony PA will automatically greet visitors with Proactive chat.
Now, sit back and relax as we send you full chat transcripts via email or Slack. We can even connect you to Live chat leads with a voice call. Get started now with a free 30 day trial.
Conversations into conversions
A typical website converts just 2% of visitors. That means 98% of visitors leave without saying goodbye and will probably never return. Cymphony managed chat clients report a 300% increase in lead generation with the chat service in just one month.
Same traffic. More sales
Don't be fooled into believing that visitors will just pick up the phone or submit a web form if they want to talk. Many aren't ready to take that step. A quick chat with a Cymphony PA can be the difference between a bounced visitor and a valued new customer.
We provide the people & the technology
With so many chat software soloutions available, choosing the right one for your business is a challenge. Handling and responding to chats is another story altogether. Save yourself the time and hassle. We provide leading software and dedicated agents, ready to hit the ground running today.
Start converting now with 3 easy steps
Turn your website into an interactive selling and customer service tool
Featured Chat Integrations
Unite your business by integrating your favourite tools and apps with Livechat.
Trusted by these brands
Facebook Messenger Answering
Do your customers use Facebook Messenger?
Of course they do! Over 2 billion messages are sent between people and businesses every month on Messenger. It doesn’t matter if you’re B2B or B2C, if you don’t have an active Facebook Page for your business than you are missing a golden opportunity for one-to-one customer engagement.
If you do have a page, good news, you can already harness the awesome power of Facebook Messenger for your business.
Cymphony’s chat team can manage your Messenger chats in real-time. Providing fast, friendly and expert support to give your customers and potential customers the best possible impression of your brand. Get in touch today to discuss our Social media response service.
Customer service is in our DNA
97% of our chats are rated excellent
We answer calls, chats and social media queries for thousands of UK businesses. They trust us because we work closely with them to provide outstanding and personal service with every single interaction.
As a Cymphony Managed Chat client you will be assigned a dedicated PA to answer your chats. Backed up by a small support team, they will get to know your business and your customers. It’s a very successful model with 97% of our chats rated excellent. We wont be happy until that figure is 100%.
Customise to fit your website & Brand
Looks are everything. This is your brand and your website. Your chat widget shouldn’t look out of place.
Personalise the chat experience with your company logo, brand colours and fonts. You have total control of the chat widget and chat window.
Can I handle chats myself and use Cymphony for overflow or backup?
Will I be charged for every chat, even if it’s a nuisance visitor or spam?
How does your pricing work?
Am I tied to a long-term contract?
Why do I need Live chat on my website? Won’t my customers call or email me if they want to talk to me?
How can I trust someone that isn't directly employed by me to know and understand my business?
My website doesn't get many visitors, should I bother with Live chat?
Try it For free
To find out more get in touch today. Don't worry this won't be a sales call, we'll just learn a bit more about your business and how Managed Live chat could work for you.
Alternatively, give us a call on 0333 800 2828.