Experience Cymphony with a 14-Day Free Trial
That’s why we’re offering a 14-day, no-cost proof of concept trial—a chance to experience our services before committing.
- OUT OF HOURS SUPPORT
- HEALTHCARE SPECIALISTS
- DIARY INTERGRATION
- PERSONALISED SOLUTIONS
What can our live chat service do for your clinic?
Maximise the benefits of live chat for your clinic with our expert team. Located in the UK, our highly trained professionals can efficiently manage your chats. We provide the necessary technology to seamlessly integrate live chat into your website, along with robust reporting tools to optimize your web chat management.
Don’t let missed inquiries hinder your clinic’s growth. With our managed webchat service, engage with a real UK-based agent who ensures seamless and personalized interactions for your website visitors’ healthcare inquiries. By entrusting your live chat to Cymphony, you can rely on genuine experts to handle your business communications.
Cymphony's live chat service goes beyond talking, helping businesses acquire new leads conversions enquries
Transform your clinic’s online communication by outsourcing live chat to Cymphony. Our advanced technology guarantees smooth website experiences, maximising the potential of web chat. Say goodbye to communication challenges and hello to an empowered client experience.
- Customisable tone, look and feel
- Dedicated, expert team on hand
- Accurate reporting tools
- Quick, easy installation
We delight clients with proactive outreach and timely guidance through chat. Proof: Our live chat users see a 300% boost in leads in one month, far exceeding the 2% industry norm.
We offer live chats, phone answering, and social media responses for thousands of UK businesses. Proud of our 97% excellence rating, aiming for 100% satisfaction.
"2B+ monthly messages on Facebook Messenger. Our live chat includes social media response, managing real-time messenger chats—unlocking communication goldmines for businesses.
Check daily chats, customer ratings, and response times in our reports. Calculate marketing ROI with chat attribution, and E-commerce sites can track order values per chat.
Dedicated agents for outsourced live chat. Our service team understands your business, needs, and clients, ensuring personalised and efficient responses.
We follow your criteria, assess chats, and notify your team of hot prospects. Vetted by your sales team, we transfer them to phone lines, sending chat transcripts afterward.
Managed Live Chat for Clinics & Healthcare
helping you get back to business
With our managed live chat service, you can concentrate on your patients while we handle incoming enquiries through your live chat facility.
Begin, Progress, Achieve!
Connect with our friendly experts in a chat! Let's talk and explore how we can help you.
Complete the form below or reach out to our friendly experts at 0333 800 2828. Let’s discuss your business, understanding how live chat can benefit you.
It's time to integrate the straightforward code into your website and enjoy the advantages!
When you’re prepared to utilise our business chat services, we’ll provide you with a brief and uncomplicated code to incorporate into your website.
Empowering Conversions.
After integration, your website visitors can engage in live chat with a Cymphony PA. Rest assured, we’ll send you the complete transcript via Slack or email for peace of mind.
Empower your Clinic: Seamless live chat solutions with Cymphony.
FAQs
Our efficient onboarding process ensures a swift setup to minimise disruptions to your clinic’s operations. Speak us today and we’ll get the ball rolling straight away!
Our 90-day onboarding process includes comprehensive discussions to understand the specifics of your clinic, ensuring a tailored approach, along with regular account reviews to make sure you’re getting what you really need from us.
We seamlessly integrate with popular clinic industry platforms such as Cliniko, PracticePal, Fresha, PPS, Semble, and Zoneeee, to name just a few.
We prioritise transparency, commitment, and delivering genuine value to our customers. A 7-day free trial simply isn’t long enough for us to really get to know you and your clinic. Instead, we have opted for a more customer-centric approach through our 30-day money-back guarantee.
Our system provides the flexibility to record calls for quality purposes. If you’d prefer not to record calls, we can switch the recording facility off.
We offer flexible billing options to suit your needs, ensuring transparency and cost-effectiveness. Speak to us today and we’ll work with you to create the ideal package for your needs.
If you’re not happy with our service, we’ll speak to you about where you feel we’ve let you down and if we’re unable to put things right in a two-week period, we’ll give you your subscription fee back, plus the value of any unused minutes, chats or hours for the month.
They might, but many visitors aren’t ready to take that step. A friendly web chat can provide the information and confidence a prospect needs to make that purchase or pick up the phone and talk.
Yes. We can manage overflow on a wide range of platforms. Let the team know what is required and we will walk you through your options.
