Latest updates from Cymphony

Carbon Neutral Companies and How to Achieve the Status Yourself

In this article, we take a look at some of the biggest names currently running in the race to become carbon neutral corporations, including Google, Volkswagen, Sky, M&S and Innocent. We consider and find inspiration in the ways in which they’ve achieved their environmentally-friendly goals and suggest some ways in which you too could reach this highly sought after status with your own business. The carbon Footprint is currently 60 per cent of humanity’s overall Ecological Footprint and its most rapidly growing component. Humanity’s carbon Footprint has increased 11-fold since 1961, so you can see just how much demand it is for you to join the ranks of these impressive, eco-friendly companies. 

14 November 2021 Read more
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Carbon Neutral, Carbon Footprint, Carbon Negative…What do they all Mean? And How can they Help Your Business?

There are so many different terms flying around when it comes to saving the environment, which is a cause that has really come to the forefront in popular culture over the last few years. But you wouldn’t be alone in feeling confused about what these labels mean, and how they are relevant to you. In the business world, in particular, there is growing pressure to become accustomed to not only this new terminology but also to incorporate environmental objectives into your business strategy. We’re here to help define some of the more well-known terms when it comes to environmental action, explain their relevance in the business world and advise on how you could establish some of these commendable methodologies to make your own contribution to saving the environment.

14 November 2021 Read more
Read full post - Carbon Neutral, Carbon Footprint, Carbon Negative…What do they all Mean? And How can they Help Your Business?

The True Impact of Great Customer Service on Your Business

Anyone in business will be familiar with the concept ‘customer comes first’ but how exactly do you put the customer first, and how can you do so in a way that adds real value to your business? Here, we take a look at some of the best ways to improve your customer service ratings, and the impact this can have on the success of your business. 89% of consumers are more likely to make another purchase after a positive customer service experience, which starts to give you an idea of what this might be.

14 November 2021 Read more
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Letting Agency Horror Stories and How to Avoid them

Now that Halloween is just around the corner, it’s time we take a look at some horror stories that are a little closer to home for letting agents. But don’t worry, we’re also here to help you avoid making them your reality, with some easy-to-follow advice on how to transform your day to day office operations to help make your working life more enjoyable.  

14 November 2021 Read more
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Lettings Agencies: Common Customer Complaints and How to Avoid them

Anyone who has worked in a lettings agency knows that to do so, you need a bit of a thick skin. Being the middle man between tenants and Landlords brings with it a certain amount of confrontation, not to mention the huge workload that comes with managing a large portfolio of properties, as well as being responsible for their advertisement. Anyone looking to go into business in the lettings industry needs to possess a certain toolbox that will help them to overcome some of the most common challenges. Even those who have worked in the industry for a while should always be on the look-out for new tips and tricks, to improve their experience and that of their clients. Here, we take a look at some of the most popular customer complaints and offer up some advice on how to avoid them.

14 November 2021 Read more
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Top Priorities for Clinic Receptions

Have you recently taken the bold step of going it alone and setting up your own private healthcare clinic? Are you in the early years of growing your clinic business? Maybe you’re established but you’re struggling to find opportunities to expand. We want to lend a hand by giving you some top tips on how to run one of the most important aspects of your business; your clinic reception. The clue’s in the name; receptions play a vital role in how your clinic is received which, in turn, can affect many other aspects of the business. Here, we offer advice on how to ensure the face of your clinic is opening, not closing, doors.

14 November 2021 Read more
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How to set up a virtual office

Due to the impact of the pandemic, these days any company that still relies solely on a physical office space is considered behind the times. Many organisations are now adopting a hybrid working model, consisting of both in-person office days and homeworking. But what about those organisations that have gone entirely remote?

18 October 2021 Read more
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