No more missed calls or opportunities
24/7 Telephone Answering Service for Healthcare & Clinics
Experience Cymphony with a 14-Day Free Trial
That’s why we offer a 14-day, no-cost proof of concept trial—a chance to experience our services before committing.
- OUT OF HOURS SUPPORT
- HEALTHCARE SPECIALISTS
- DIARY INTERGRATION
- PERSONALISED SOLUTIONS
What can our healthcare call answering service do for you?
From aesthetics to dental clinics to alternative therapy, your patients will receive professional support from real people who truly care.
Are you or your team struggling to juggle incoming calls while managing clinic operations? Overwhelmed by the volume of inbound calls? We get it. That’s why we provide a personalised telephone answering solution for clinics. With the time, resources, and training to handle conversations and queries effortlessly, our team allows you and your staff to focus on delivering exceptional care, knowing that every call is handled with professionalism and empathy.
By outsourcing your clinic call handling services, you can leave client communications to experts who have the time, resources, and training to handle conversations and queries effortlessly.
You’ll never miss a call again, with our out of hours clinic answering service – no more messages voicemail missed opportunities
- Tailored voices for your brand
- Speedy call answering times
- 24/7 call answering
- Dedicated experienced team on hand
Telephone Answering
by real people
At Cymphony, it's our people that set us apart in providing fantastic telephone answering services for clinics and healthcare facilities. Our staff are seasoned experts, extensively trained and experienced to handle your patients' enquiries with care and empathy. Allowing you to focus on what you do best: delivering the best care possible!
Three-ring rule: Our agents answer calls promptly, ensuring swift, efficient responses for your patients, creating satisfied customers.
24/7 call handling for your clinic—our team is ready, providing assistance regardless of your working hours.
Rely on our UK team, not bots or overseas centres. Service so great, your patients won't realise it's an answering service.
We not only delight customers but also support you. Your dedicated Account Manager is your go-to for any questions or assistance.
Our agents access your online diary remotely, enabling instant phone appointments, adding convenience to your scheduling process.
We recognise every clinic is unique! Our personalised approach ensures we understand your business, tailoring our service just for you.
Choose Cymphony for your clinic call handling and ensure a healthier communications experience.
FAQs
Our efficient onboarding process ensures a swift setup to minimise disruptions to your clinic’s operations. Speak us today and we’ll get the ball rolling straight away!
Our 90-day onboarding process includes comprehensive discussions to understand the specifics of your clinic, ensuring a tailored approach, along with regular account reviews to make sure you’re getting what you really need from us.
We seamlessly integrate with popular clinic industry platforms such as Cliniko, PracticePal, Fresha, PPS, Semble, and Zoneeee, to name just a few.
We prioritise transparency, commitment, and delivering genuine value to our customers. A 7-day free trial simply isn’t long enough for us to really get to know you and your clinic. Instead, we have opted for a more customer-centric approach through our 30-day money-back guarantee.
Our system provides the flexibility to record calls for quality purposes. If you’d prefer not to record calls, we can switch the recording facility off.
We offer flexible billing options to suit your needs, ensuring transparency and cost-effectiveness. Speak to us today and we’ll work with you to create the ideal package for your needs.
If you’re not happy with our service, we’ll speak to you about where you feel we’ve let you down and if we’re unable to put things right in a two-week period, we’ll give you your subscription fee back, plus the value of any unused minutes, chats or hours for the month.
